Data Mining Software

data analysis through data mining software,

Product FAQ.

 
 


PRODUCT FAQs

This page contains a list of frequently, and not-so-frequently asked questions about ANGOSS KnowledgeSTUDIO and KnowledgeSEEKER. If you need support for ANGOSS SmartWare, please call (416) 866-7477 or fax (416) 866-2970. Otherwise, click on the product name below to go to the questions for that product. Click on the question to see the answer.

(Note: If you can't find what you're looking for in the questions for one product, look in the other -- some questions may be applicable to both due to overlap of product functionality.)

If you have a question about our products which is not answered here, you can send email to ANGOSS Technical Support through the web, call us at (416) 593-2417, or email us directly at support@angoss.com.

KnowledgeSTUDIO
KnowledgeSEEKER


KnowledgeSTUDIO

General Information

What's the difference between KnowledgeSTUDIO and KnowledgeSEEKER?

Installing

After I've installed and used the License Manager to add my license, I get a "Could not lock a license" error message when I try to open KnowledgeSTUDIO.

After I've entered my license information, and clicked "OK" in the License Editor, I get a "License checksum failed" error.

When I try to install I get an error message asking for Microsoft DCOM. What is it?

Using KnowledgeSTUDIO

How large a database can I mine?

Why can't I import a SAS file?


KnowledgeSEEKER

Click on the question to see the answer.

General Information

When is the next version of KnowledgeSEEKER going to be released?

What's the difference between KnowledgeSEEKER and KnowledgeSTUDIO?

Using KnowledgeSEEKER

How does the decision tree algorithm work?

Why don't KnowledgeSEEKER's average values agree with the main database/research database figures?

How large a database can I process?

How does KnowledgeSEEKER handle missing values?

I have a number of alternative splits to choose from when I split the node. Do I take the first one because it is statistically the strongest?

How do I know that the information KnowledgeSEEKER is giving me is correct?

KnowledgeSEEKER accepts my financial numeric data as categorical. How can I get it to treat them as continuous numbers?

I change significance under the "Tree Configuration" dialog box but still get the old significance level in the Edit View, why?

My trees are too bushy.

Why can't I set my missing values option in Edit View?

My data contains Postal or ZIP codes. How can I get KnowledgeSEEKER to use this data efficiently?

How do I create weights in KnowledgeSEEKER?

Does my data need to be normally distributed?

Why does Force Split give me a different level of significance than Find Split?

Can data be edited once it has been imported?



BACK